Frequently asked questions

Below is a list of questions most frequently asked by our customers. If you have a question and do not find it on this list, please call us at 1-800-xxx-xxxx and one of our friendly and knowledgeable building specialists will be more than happy to answer any questions you may have.

If the building is a garage, then the price includes a complete building delivered and installed with any options you requested such as roll up doors, walk-in doors, windows and so on. If you’re building a carport, then it would just be the roof and supports as well as any sheeting down the sides and gable ends. The price also includes delivery to your building site and installation on your pad. The price may include, in some instances where applicable, generic or engineer stamped drawings. The price does not include building permit fees, fees for pulling the permit, the cost of preparing your building site, the cost for your foundation and any electrical or pluming work you intend to install in your building.

We offer a variety of colors for the roof the walls and the trim. No, there is no charge for choosing 3 different colors.

The timeline for installation varies depending on where you are building. In some areas we can have your building installed within 2-3 weeks. Please contact our offices at 1-800-555-1212 to speak to a building specialists to find out the timeline for installation in your area.

No, a custom building takes the same time to install as one of our standard sizes.

Yes, you can make changes to your order as long as the truck has not left the factory and is on its way to install your building. There are no fees or charges other than if there are any additional materials added to your building based on the revision to your order. If you want to make a change to your order, please feel free to contact our office at 1-800-555-1212 and speak to your building specialist.

When we price a building, we always give the lowest possible up front pricing so there is no room for any discounts.

We can supply any size building you need. Our standard sizes start at 12’ wide and depending on where you’re building they’re available up to any width.

When reading the measurement of a building Width x Length x Height and in feet. These are the outside measurements of the building. The height is the outside wall height, not the ridge, or center height.

There are a few measurements you will need to take ensure that you have enough room for your building. The installers will need at least 2’ of clearance on the sides and the ends of the pad to ensure there’s enough room install your building. So you will measure the width + 2’ and the length + 2’. You must also contact your building department and check to see if there are any setbacks on your property that you need to build within. A setback is the number of feet you have to keep from your property line. You building cannot be built within this setback. In addition to this you also need to check for any overhead obstructions such as utility lines and trees that may get in the way.

It’s important to ensure that your building site is level and clear of any debris whether building on the ground, on asphalt or on concrete.

Yes, you can add on to your building after it has been installed. There will be a small fee added to your order to attach the additional materials to your existing building. Please ask your building specialist for more details.

While you can add on to your existing building, the installers will not install it. You will need to install it yourself. The only building onto which we can install an addition is one that you have purchased from us.

Whether you will need a permit for your building depends on where you are building, your building code and your building department. While a majority of areas in the US do not require a building permit, some do. Most of Florida and California as well as parts of New York, New Jersey, North Carolina as well as some other states require a building permit, it’s your responsibility as the property owner to do your due diligence and check with your local building department.  

We supply and install roll up doors, walk-in doors and windows. While you can supply your own, the installers will not install them for you. The installers will cut and frame out the openings on site based on the window and door manufacturer’s requirements. The cost for the frame out will depend on the size of the opening.

We offer different warranties depending on where you are building. Please contact our office to speak to one of our building specialists to find out the warranties available in your area.

Gauge is the units that are used to measure the thickness of steel. The lower the gauge the thicker the steel and the smaller the dimensions of the frame. Our 14 Gauge frame is 2½” x 2½” and our 12 gauge frame is 2¼” x 2¼”. Which frame is used in your building will depend on your building site location and whether or not you choose to upgrade your frame.

A certified building is one that has been designed to meet certain building code requirements. Building codes are put in place to insure building safety and to protect the public. Building code requirements are generally categorized as seismic loads, snow loads and wind loads. A building is certified to increase its strength in order to be able to stand up to heavy snow, winds and seismic activity. If needed, any building we supply can be certified to meet your local building code requirements. 

This only applies to certain states: The only additional steps you need to take if you are building on a commercial property is having a contractor pull your permits as commercial property owners are not allowed to pull their own permits. Please check with your local building department permit office to see if this is the case.

Have questions? ask us!!